The "Viking Hearth" Open Grill Cabin

Name: The "Viking Hearth" Open Grill Cabin
Brand: Home Living Luxury
SKU: OGC9203
Price: 11495.0 GBP
Availability: InStock

SKU: OGC9203

£11,495.00

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Bespoke for You

1. All pods are bespoke and made to your exact specifications.

2. Price includes shipping but excludes VAT.

3. Discounts applicable to multi-pod orders.

4. Shipping available across the UK, Ireland and Europe.

5. Questions? +44 203 435 9402

Delivered in Modular Pieces

Description

The "Viking Hearth" Open Grill Cabin

Individually handcrafted to suit your unique tastes and preferences...

Step into a world of culinary delights and gather your loved ones around the Nordic Open Grill Cabin 9.2 M, the ultimate outdoor dining haven. This beautiful, open-air barbecue cabin is designed to create unforgettable moments while providing a cozy and wind-protected space for up to 10 people. Explore the exceptional features and benefits that make this cabin a must-have addition to your outdoor living area.

Key Features

Grill Cabin made from Norwegian spruce: Crafted from high-quality Norwegian spruce, the cabin not only boasts a robust construction but also exudes the natural beauty of this premium wood. Norwegian spruce is renowned for its resilience, ensuring that the cabin stands up to the rigors of outdoor use while maintaining an appealing appearance.
Exterior Painting : The meticulous attention to detail extends to the exterior, where the body and finishing parts are adorned with carefully chosen colors. This not only adds a layer of protection against the elements but also allows for personalization, enabling the cabin to seamlessly blend into its surroundings or stand out as a distinctive focal point.
Grill And Chimney Set: The inclusion of a grill and chimney set transforms the cabin into a culinary haven. Whether it's a family barbecue or a gathering of friends, the integrated grill system ensures that outdoor cooking becomes an enjoyable and hassle-free experience. The chimney provides efficient smoke ventilation, enhancing both safety and comfort.
Roof Color: The customizable roof color serves as a finishing touch, tying together the overall aesthetic of the cabin. It offers an opportunity for the owner to express their style preferences, ensuring that the cabin becomes a harmonious addition to any outdoor setting.
Grill Table Safety Fence: Safety is paramount, and the presence of a dedicated safety fence around the grill table underscores the commitment to providing a secure environment. This thoughtful feature not only prevents accidents but also adds a stylish element to the cabin's design.
Firewood Ring: The designated firewood ring epitomizes practicality, offering a convenient and visually appealing solution for storing firewood. This ensures that a steady supply of fuel is readily accessible, allowing for uninterrupted enjoyment of the cabin's heating and cooking features.
Flower Pot: The inclusion of a flower pot introduces a touch of nature to the cabin, creating a welcoming and vibrant atmosphere. It invites the opportunity for personalized landscaping, allowing owners to infuse their unique sense of style into the outdoor space.
Impregnated Terrace Floor: The terrace floor, treated with a protective impregnation, exemplifies a commitment to longevity and durability. This feature safeguards the integrity of the wood, making the terrace resistant to weathering and ensuring sustained enjoyment of the outdoor space for years to come.
Reindeer Hides: The addition of reindeer hides contributes to the cabin's cozy and inviting ambiance. Beyond their aesthetic appeal, these hides offer a warm and comfortable seating option, encouraging relaxation and a connection with nature.
Shelf: The strategically placed shelf provides a practical storage solution, allowing users to keep essentials within arm's reach. Whether it's for displaying decorative items or organizing utensils, the shelf enhances the functionality of the cabin's interior.
Wooden Dishes And Flatware Set: The inclusion of a curated set of wooden dishes and flatware elevates the outdoor dining experience. This not only aligns with the rustic charm of the cabin but also ensures that users have the necessary tools for a complete and enjoyable meal outdoors.
Shipping, Handling, and Tax Inclusion: The transparency of an all-inclusive pricing model, covering shipping, handling, and taxes, provides peace of mind to buyers. This straightforward approach means that the specified price is the only financial consideration, simplifying the purchasing process and offering a clear understanding of the total cost of ownership.

Benefits:

Unforgettable Outdoor Dining: Create lasting memories with friends and family in the Nordic Open Grill Cabin. Its enchanting ambiance and spacious design set the stage for unforgettable outdoor dining experiences.

Wind-Protected Comfort: Enjoy the great outdoors without the discomfort of wind gusts. The closed walls of the cabin provide a sheltered environment, allowing you to relish your meals and conversations in tranquility.

Versatile Cooking Options: With the central charcoal grill and specialized platforms, the cabin offers endless possibilities for outdoor cooking. Explore various techniques and surprise your taste buds with a wide range of delectable dishes.

Cozy and Inviting Atmosphere: The combination of natural light streaming through the windows and the warm glow of the grill creates a cozy and inviting ambiance. Feel the stress of the day melt away as you immerse yourself in the comforting embrace of this unique space.

Perfect for Social Gatherings: Designed to comfortably accommodate up to 8 people, the Nordic Open Grill Cabin encourages social interactions and fosters a sense of togetherness. It's an ideal setting for celebratory occasions, intimate gatherings, or simply spending quality time with loved ones.

Elevate your outdoor dining experience and embrace the Nordic Open Grill Cabin 9.2 M. Delight in the fusion of functionality, style, and comfort as you create cherished memories around the central grill. Order your cabin today and embark on a culinary journey that will leave you and your guests craving for more.

Assembly

The cabin is delivered to you in convenient modular components, making the assembly process a breeze. Detailed and comprehensive assembly instructions are provided, making it easy for your joiner to put everything together seamlessly.

The assembly of the cabin can be completed in just one day (roughly between 6-8 hours), making the process quick and efficient. Assembly manuals will be provided upon delivery.

For more information on this, along with all technical data, refer to our "Specifications | Foundations | Assembly | Electrical" tab, where by we cover all of the relevant information.

Grill Cabin Brochure

Welcome to our comprehensive grill cabin brochure, where you will discover an array of grill cabin options to suit your unique preferences. Our grill cabins are not just places to relax and rejuvenate; they are a blank canvas for your imagination. With high levels of customisability, you can configure your grill cabin to include additional features such as extra seating, advanced heating systems, lighting options, or any other personal touch you desire. We're here to turn your grill cabin vision into a reality.

Note:

If you see your dream grill cabin in this catalogue and we do not have it displayed on the website, reach out to us and we will be able to work a miracle!..

Painting

Automatic Machine Spray Technology
Benefits

Consistent coverage: Automatic machine spray technology ensures a uniform and consistent application of the finishing materials, resulting in a smooth and even coating on the Grill Cabin.
Time-saving: The automated spraying process significantly reduces the time required for applying the finish.
Professional quality: The use of automatic machine spray technology ensures a professional-quality finish, minimizing the risk of unevenness or imperfections in the coating.

Professional Spray

The high-quality preservative finish is professionally spray applied in the factory to three sides of the wood. The product is treated in your choice of color. You can choose two colors for one product: one for almost all product details and another for finishing details.

Stain | Paint
Which type of paint should I Use?

Properly painting and impregnating is one of the most important things to consider when thinking about how to extend your product's lifetime.

Paint and natural wood finish instantly spruce up the aesthetics of your product.

The decision you will need to make is if you want to use a water-based wood stain or paint. Both will offer you UV protection. The wood stains will allow the texture of the
wood to show through and many are now available in a vast range of colors, however, paints will give you an intensive color, but will cover the grain and texture of the wood.

Note:

To view all available Exterior Wood Stain Colours and Exterior Wood Paint Colours, navigate through our collection of images and you will find our colour palettes.

Alternatively, view our product painting information dossier below:

Here you can see the meticulous and precision methodologies used for painting our Home Living Luxury ranges:

Specifications | Foundations | Assembly | Electrical

Specifications

People	10 persons
Timber	Spruce
Shape	Hexagon
Room	1
Inside area	9.2m²
Total height	3322mm
Wall height	1415mm
Floor thickness	28mm
Roof thickness	28mm
Wall thickness	45mm
External dimension	3760 x 3256mm
Window size	880 x 510mm
Warranty	2 Years

Foundations

It is very important to have a proper base for your "Nordic" Grill Cabin.

Therefore, we recommend following our sketches and consulting a qualified local builder or engineer. Making sure that the base for your product fits the location is of utmost importance.

Due to an improper base, the structure may crack. If the product is unevenly seated, the geometric shape of the building may change, which can result in the door/windows twisting, and/or gaps. In the worst-case scenario, the product may even collapse.

Before building the base, make sure you take into account the landscape and the ground conditions on which the product will stand.
The base under the product must be prepared specifically for the product.
The base must be homogeneous, tight, and level.
Make sure that the properties of the base do not change over time. We recommend making the base out of concrete and water-proofing it before installation.

If you do not follow our recommendations for building/ choosing a suitable base, the warranty will be nulled!

Contact our support team if you require more information.

Assembly

Our Assembly and Installation Service

At Home Living Luxury, we offer comprehensive assembly and installation services for all of our products, across the UK and Ireland. Our qualified contractors handle electrical installation, plumbing, and other necessary tasks. Foundation installation assistance is available if needed.

Optional hassle-free service eliminates the need to coordinate with multiple tradesmen. Our qualified and vetted contractors ensure efficient and reliable services tailored to your location and requirements.

Each project requires a personalized quote, so please contact us for accurate pricing.

For more details, view our full Assembly and Installation Policy.

Assembling time	6 hours
Size of pallets (LxWxH)	2 x 1.2 x 2.2 m
Weight	880kg

Your new Grill Cabin 4.5m² will be delivered to you fully complete to your individual specifications, with detailed assembly instructions and drawings, and packed on a pallet (KIT).

Pallet size (L x W x H): 2.10 x 1.20 x 2.20 m.
The standard grill is packed with the cabin together but we strongly recommend choosing packing on a separate pallet of size (L x W x H): 0.90 x 1.20 x 1.50 m.
"Viking" grill is packed only on a separate pallet of size (L x W x H): 1.05 x 1.05 x 0.86 m.
The "Luxury" grill is packed only on a separate pallet of size (L x W x H): 0.90 x 1.20 x 1.25 m.
The "Premium" grill is packed only on a separate pallet of size (L x W x H): 0.90 x 1.20 x 1.25 m.

~ We pack all accessories on the same pallet if it is possible. Otherwise, all accessories will be loaded on a separate pallet.

Electrical

Electrical Guide for Your Sauna

Before embarking on your sauna installation journey, it's crucial to understand that this sauna model is not a 13amp plug and play unit. Instead, it requires a dedicated hardwired electrical supply. Please take note of this important distinction as you prepare for the electrical setup of your sauna. The following guide will walk you through the necessary steps to ensure a safe and efficient electrical connection.

Power Supply

Your sauna model requires a 8kW electrical supply to function optimally. This electrical setup must be hardwired, providing a dedicated power source for your sauna. This connection will be made into a rotary isolator, which is a crucial component in the electrical setup of your sauna.

The rotary isolator serves as a safety switch and allows you to control the power supply to your sauna. It's an essential part of creating a secure and efficient electrical system for your sauna experience.

For expert guidance on wiring the rotary isolator from your fuse board and connecting it to your sauna's power supply, we recommend consulting with your local qualified electrician. They have the knowledge and expertise to ensure a safe and reliable electrical setup for your sauna.

Rotary Isolator Placement

Position the rotary isolator within 1-2 meters of the sauna, ensuring convenient access for electrical connection. Thus ensuring the cable length is sufficient for connection.

Booking an Electrician

Due to high demand for electricians, it's advisable to book their services in advance. This proactive approach helps streamline the installation process.

Choosing Your Timing

Depending on your preference, electrical work can be completed either before or after the physical sauna installation. If scheduled before installation, our team can connect the sauna to the rotary isolator, assuming it has been fitted by the electrician. Alternatively, if electrical work is planned after installation, the electrician can handle the connection without requiring their presence during sauna installation. The electrician does not need to be present on the day of installation.

Qualified Electrical Installation

Your safety is paramount when it comes to enjoying your Home Living Luxury sauna to the fullest. If you do not have a rotary isolator installed on your property (as pictured above), you will need to have one installed. To guarantee a secure and efficient electrical setup, it's imperative to entrust this task to a qualified electrician who is well-versed in adhering to BS 7671 regulations. This guide outlines the essential knowledge to make your sauna experience both enjoyable and secure.

Qualified Electrician: All electrical connections for your new sauna must be carried out by a qualified electrician. The installation must conform to BS 7671 regulations to ensure your safety.
Residual Current Device (RCD): Your sauna must be supplied through a residual current device (RCD) with a rated residual operating current not exceeding 30mA. This additional safety measure helps protect against electric shock.
Hardwired: The sauna requires a hardwired connection and the instructions above must be followed and understood by both yourself and your electrician.
Rotary Isolator Requirements: Ideally, it should be as close to the sauna as possible, we strongly recommend within 2 meters. This must have a minimum protection rating of IP55. Your electrician will be able to provide concise information regarding this.

By following these guidelines, you can confidently proceed with the electrical setup of your sauna. Should you have any specific questions or require further assistance, please don't hesitate to contact us. We are committed to providing you with a safe and efficient electrical connection for your sauna experience.

Usage & Maintenance

Usage

The first time you use your grill, the surfaces of the new product that are in direct contact with the flames may create a smoky smell when heating up. We advise to keep the door open during the first use and not to cook until the smell disappears.
When burning wood we recommend use a grill table metal safety fence.
We suggest you use only firewood or briquettes. Larger burning objects can be added later when the fire is burning well. We advise using objects no larger than 300mm.
A sufficient flow of fresh air is the most essential aspect of smoke exhaustion. At least as much fresh air should come in as goes out with the smoke.
If the grill is generating a lot of smoke, open the door of the Grill Cabin and make sure that the wood is dry and without bark. Put in additional dry wood if needed.
Keep decorations away from your grill. Hanging decorations look pretty, but provide fuel for a fire.
Keep water nearby for flare-ups.
Keep a fire extinguisher within a couple of steps of your Grill. And KNOW HOW TO USE IT!
Don't leave a grill unattended. Don't allow kids or pets to play near the grill. Never try to move the hot grill, and remember the grill will stay hot for at least an hour after its use.
Do not sleep in a Grill Cabin when the fire is on!
Use protective gloves when handling hot cooking plates. Never move or service an operating grill.
Please note, that the metal grill may have sharp edges and the steel parts of the grill heat up when the fire is burning, therefore there is a risk to harm or burn yourself.
Remove ashes from the grill after they have cooled down.
Make sure you give yourself time to clean your grill after each use in order to ensure maximum hygiene and proper functioning.

Maintenance

You should not forget that wood is a natural material, it changes and moves depending on weather conditions. Large and small cracks, colour tone differences and other changes, as well as a changing structure of wood are not defects, but a result of wood growing and a feature of wood as a natural material. Natural wood (not impregnated) becomes greyish after being left untouched for a while and can turn blue and become mouldy. You should immediately process it with a wood preservative to protect the wooden parts of our manufactured products.

We definitely recommend that you protect the door and windows with a wood preservative, and do it on both sides (inside and outside), because the doors and windows can deform. Also, you should pre-treat the floor panels with a wood preservative, especially the bottom sides of the panels, to which you will no longer have access when the Cabin is assembled. Only this will prevent moisture penetration.

In general, we recommend for the conclusive finishing a weather protection paint that will protect the wood from moisture and UV radiation after the Cabin is assembled. Consult a specialist regarding paints suitable for unprocessed softwood and follow the paint manufacturer's instructions. Your Grill Cabin service life will be much longer after it will be properly painted. We recommend that you inspect your Cabin thoroughly once every six months.

The customer should make sure that air circulation is working in winter as well. It means that air pipes are open all year round and that moisture gets out from the product (through the chimney). The customer should also make sure that the product´s roof is not covered by snow. A layer of snow cannot be thicker than 20 cm on the roof and the flue should never be covered by snow or closed manually.

Warranty | Shipping | Returns

Warranty

Sauna Warranty

Our saunas are designed, fabricated and transported, adhering to the highest British and European standards of craftsmanship and quality. We maintain close partnerships with our dedicated partners and couriers to ensure the utmost quality.

As a testament to our confidence in our saunas, we proudly offer a comprehensive two-year warranty on all our saunas. This warranty underscores our commitment to delivering top-tier, durable, and reliable tubs to our valued customers. Our two-year structure warranty covers our saunas for both private and commercial use.

Given the exceptional quality and construction of our saunas, when treated and maintained correctly, their lifespan is virtually limitless. With the right care, we confidently state that our tubs are built to endure for many decades to come.

Our comprehensive two-year warranty covers all aspects of your sauna, ensuring you have peace of mind when it comes to your investment. This warranty includes:

Entire Tub Structure: Your entire sauna structure, including walls, flooring, and cover, is included. We guarantee that these components will remain in impeccable condition throughout the warranty period.
Roof: The roof of your sauna is a vital part, and our warranty ensures its ongoing perfect condition, regardless of the roof design.
Internal Walls: The internal walls are also under our warranty protection, ensuring their enduring quality.

Appliance Warranty

The warranty for these items is determined by the manufacturer (e.g our Harvia heaters). The duration of their warranties may vary, ranging from 0 to 5+ years.

It's essential to understand that the warranty period for electrical products and accessories is often shorter when used for commercial purposes.

Post Warranty Repairs

After the warranty period ends, or if the products are intentionally damaged by third parties or due to customer fault, Home Living Luxury may, in some cases, offer replacement parts for a fee. The cost of these replacement parts and services will be based on rates set by Home Living Luxury.

Customers are required to cover the expenses for these services unless Home Living Luxury specifies otherwise. The exact criteria and terms for post-warranty repairs or damages resulting from intentional misuse will be determined by Home Living Luxury.

Warranty Exclusions

Within the following sections, we will provide a detailed overview of the specific exclusions contained within our warranty terms. These are important to understand as they delineate situations and circumstances where warranty coverage may not apply.

Non-compliance with Assembly Instructions: If your sauna is delivered unassembled, it is crucial to follow the provided assembly instructions correctly. Your warranty will be void if the assembly is done incorrectly due to not adhering to the detailed and comprehensive instructions provided with your purchase.
Natural Characteristics of Wood: As wood is a natural material, the warranty does not cover the following aspects:

Wood may develop cracks after assembly.
Wood movement, which may lead to gaps in walls due to factors like lightning, hurricanes, or tornadoes, resulting in changes in the item's shape.
The occurrence of mould on wood.
Wooden details that include intact branches and do not compromise the item's stability.
Consequences of extreme or unusual weather conditions, such as water seepage through the wall or roof shingles during exceptionally heavy rain, strong winds, or weather events like lightning, hurricanes, or tornadoes.
Use of the item not in accordance with its intended purpose or malfunctions caused by non-compliance with the provided instructions.

Alterations and Repairs: The warranty is not applicable if the items are disassembled, their components are replaced, or if the items are altered by entities other than Home Living Luxury. Additionally, if third parties have carried out repairs on the items.
Normal Wear and Tear: Natural wear and tear of the materials used and the item itself are not covered by the warranty.
Atmospheric Influences: Wood, being a natural construction material, can be affected by atmospheric conditions. Before processing, timber typically contains up to 18% residual moisture content, and changes in humidity due to different weather conditions (e.g., rain, freezing, cold, or heat) can impact the wood structure and may lead to the following effects:

Cracking during the drying process, which is considered a natural occurrence and not covered by the warranty.
Adaptation of wooden details to new conditions a few weeks after construction. This may necessitate adjustments to doors.
Ultraviolet rays (solar rays) may cause changes in the colour of the wood.

In summary, it's important to note that our warranty does not cover instances of misconstruction, misuse, normal wear and tear, and the effects of weather and atmospheric influences on wood. These exclusions are in place to provide clarity on the specific situations and conditions where we cannot be held liable under the warranty.

Filing a Claim

In the event that you need to make a warranty claim, please contact Home Living Luxury and provide the following information:

Name and type of the product.
Order number and date of the order.
A detailed description of the claim, specifying exact positions on the product.
If the claim pertains to transport damages, be sure to include copies of the signed shipping documents.
Photos are a necessary part of the claim process. Please provide as many photos as possible, as this will greatly assist with your claim.

We aim to ensure your satisfaction, and our team is ready to assist you with any warranty-related matters.

Shipping

We offer international shipping for all our saunas. Orders within the UK, Ireland, and Europe enjoy free shipping.

However, for deliveries to the Scottish Highlands, Channel Islands or outside Europe, will require personalised shipping quotes. Please reach out to our support team for a customised shipping quote, and we'll respond within 24 hours.

The entire process, from crafting to completed delivery, takes approximately 20-25 working days. After order confirmation, our skilled artisans begin constructing your sauna, usually taking 15-20 business days. We then allocate an additional 5 days for secure delivery. While our goal is to deliver within 20-25 days, please note that certain circumstances, such as customisations or weather-related delays, may extend the timeframe up to 30 days. Throughout this process, we prioritise clear communication to keep you informed.

If you are located in an area such as those listed above, or your location is notoriously difficult to access/deliver too, it may be in your best interest to reach out to our support team by emailing us at sales@homelivingluxury.com, or by calling us on +442034359402.

By communicating clearly with us, we are able to offer you a better, more personalised service. This ensures that your order is delivered and received in the most methodical manner possible.

Returns

Making Changes to Your Order

We understand that sometimes changes may be necessary to meet your specific requirements. You have a window of opportunity to make changes to your order, but it's important to act promptly to avoid any additional charges. Order fabrication typically commences 5-7 days after your order placement, which is why the following conditions apply to facilitate any changes:

You can make changes to your order within 3 working days from the date of order placement without incurring any extra fees.
It may be possible to make changes up to 5 working days after placing your order, but after the initial 3 working days, a "late amendment fee" may apply along with any additional charges resulting from the modifications.
Please note that while we will do our absolute best to accommodate your requested changes, the final decision lies at the discretion of Home Living Luxury.

Our dedicated support team is here to assist you in this process, providing project insights to help streamline the changes effectively. Please contact us as soon as possible if you require any amendments to your order.

Pre-delivery Cancellations

Building on the information provided above, it's crucial to emphasise that our sauna fabrication typically commences 5-7 days after you place your order. Given this timeline, it becomes quite challenging for us to entertain pre-delivery order cancellations once your order is officially placed. Our pods are crafted to your precise specifications, which significantly limits the opportunity for returns or order amendments. Therefore, we strongly advise careful consideration before finalising your order.

If you ever find the need to make changes to your order, please contact us as soon as possible within the initial 3 working days from the date of order placement. During this timeframe, adjustments can be made without incurring additional fees. However, it's essential to clarify that the window for a full order cancellation is strictly 3 working days. If you choose to cancel your order within this period, a 5% cancellation fee will be retained by Home Living Luxury. For example, if your sauna order is valued at £10,000 and you request a full refund within the 3 working day period, we will issue the refund, deducting a 5% cancellation fee (£500). This policy specifically applies to products designed and crafted to your unique specifications, which explains its precise nature.

Please note that orders cannot be cancelled after the initial 3 full working days following the order placement. This policy is in place to ensure a streamlined and efficient process for all our valued customers.

Returns for Damaged Deliveries

Our returns policy accommodates orders that are received damaged by our courier. In such cases, please do not sign off on the delivery document and follow these steps:

Refuse the delivery: If you happen to notice any damage to the product during the delivery process, please refuse to accept the delivery from our courier. This crucial step initiates the return process for damaged orders. The order will then be returned to the local depot, where further investigations and assessments will be conducted to address the issue. This helps ensure that any damage is properly documented and addressed in a timely manner.
Document the damage: After refusing the delivery, it's crucial to thoroughly document the damage. Take clear and detailed photographs of both the damaged packaging and the product itself. These photos should offer a comprehensive view of the extent of the damage. This documentation will be invaluable in processing your repairs, replacement, or refund, and ensuring a swift resolution to the issue.
Contact us immediately: Reach out to our support team within 24 hours of the delivery refusal. Provide us with the photos and a description of the damage, and we will initiate the return process.

At Home Living Luxury, your satisfaction is our top priority, and we want to ensure your glamping pod arrives in perfect condition. While we take extreme care in the packaging and transportation of our pods to prevent any issues, we understand that unforeseen circumstances can sometimes occur. In the rare event that you notice any damage during the delivery process, our return policy is designed to protect you, our valued customer.

Once a ticket has been raised, we will conduct thorough investigations and assessments to address the issue. This helps ensure that any damage is properly documented and resolved in a timely manner.

In the unfortunate event that a resolution cannot be reached through repairs or replacement, we offer a full refund. Please note that in such cases, the 5% cancellation fee will not apply, ensuring you are compensated fairly.

Post-Delivery Returns

At Home Living Luxury, we place paramount importance on delivering high-quality saunas crafted to your exact specifications. While we strive to ensure that your order arrives in pristine condition, we recognise that there may be concerns or issues that arise post-delivery. It's essential to clarify our approach to post-delivery returns:

Refunds for Non-Damaged Products: The bespoke nature of custom build orders means that we cannot provide refunds for products that have not been damaged during the delivery process. Each sauna is designed to meet your unique needs, making it challenging to resell them to another customer.
Installation and Final Location: Once your order has been received successfully, and there is no damage reported, we regret to inform you that we cannot accept refunds under any circumstances. This policy is in line with the custom nature of our products.

While we cannot offer refunds for non-damaged products, our dedicated support team is here to assist you with any concerns or inquiries you may have. We are committed to ensuring your experience with our saunas is as positive as possible.

Contact Us

Email

Sales: sales@homelivingluxury.com

Support: support@homelivingluxury.com

Talk to Us

Phone: +442034359402

Pod Essential FAQ's

What is the lead time on the pods?

For single pod projects, from order confirmation to arrival on site, typically ranges from 4 to 6 weeks.

For multi-pod projects, which often require more customisation and coordination, the timeline extends to approximately 6 to 10 weeks.

What foundation is required for the pods?

Recommended Base Types

We recommend setting your pod on concrete, tarmac. A level and secure base prevent issues like water ingress, pest intrusion, and aesthetic wear over time.

Why is a Solid Base Important?

A solid foundation is essential to ensure the longevity and stability of your pod. Setting the pod on an uneven or unstable base can cause structural issues, including door and window misalignments, gaps, and a decrease in insulation and water resistance.

Is electricity required?

Electrical needs vary depending on the pod’s intended use. For simple setups, a 20 Amp supply may suffice, while pods with more equipment may require up to 32 Amps. Consult with our team for specific guidance tailored to your pod’s setup.

Is plumbing required?

Plumbing isn’t necessary for all pods but can be added based on your preferences. If plumbing is needed, we collaborate to pre-plan access points for sinks, showers, or toilets. Our process ensures a smooth installation by preparing all cut-outs and access areas before delivery.

Need more information?

Visit our Pod Information Centre for full installation, care, and maintenance guidelines.

Tailored Pods for Every Project

Every pod is custom-designed to meet your unique needs, from large commercial glamping projects, to single residential pods.

View Our Pods

Timeless Quality, Built to Endure

Crafted from premium-grade spruce with roofs built using a 6-tier bitumen shingle system, our pods are engineered and built to last 20+ years with the proper care and maintenance.

How We Make Our Pods

Your Pod Journey, Made Simple

With an average delivery time of 4-6 weeks from order confirmation, we bring your vision to life efficiently and reliably.

Pod Information Centre

Your Pod Journey Begins Here

Live Chat (08:00-18:30): Bottom right hand corner.

Phone (08:00-18:30): +442034359402

Email: sales@homelivingluxury.com

Get in Touch!

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Customisation Options

All of our pods are uniquely crafted to meet your specific requirements. The images on our website are designed to provide inspiration for your project. Whether you choose to replicate a design exactly as shown or create something entirely different, each pod can be tailored to fit a wide range of purposes.

For instance, a glamping pod with a bathroom and kitchen can be reimagined as a multifunctional fitness pod complete with a sauna and yoga room or even a cozy barista bar.

Think of our pod structures as "exoskeletons" with an interior that serves as a blank canvas, ready to be transformed. If you don’t see exactly what you have in mind, reach out to us—we’re likely able to accommodate your needs, and there's a good chance we've done something similar before!

Learn How We Build Our Luxury Pods

Explore Custom Colours and Finishes for Your Pod

Transform Your Pod with Bespoke Colours and Durable Roof Options

Bring your vision to life with our extensive range of premium water-based wood stains and paints. Designed to protect and elevate your pod’s design, our advanced spray technology ensures a flawless finish—whether you prefer natural wood grain or bold, vibrant colours.

Customise your pod with up to two colours per product, and complete your look with durable roof shingle options for a cohesive, premium aesthetic.

Customise Your Pod(s) Exterior