Canadian Spa Co ST. LAWRENCE X-SPORT 13 FT Swim Spa 15 HP-Jet

  

Dimensions & Specifications

Dimensions

390 x 228 x 137 cm (154" x 90" x 54")

When locating the St. Lawrence Swim Spa into position, we recommend leaving 2″ (inches) of free space around your new Hot Tub.

  

Specifications

Persons	6 adults
Jets	39
Pumps	3 x 5HP
Size	390 x 228 x 137 cm (154" x 90" x 54")
Dry Weight	1060 kg (2335 lbs)
Filled Weight	6310 kg (13910 lbs)
Water Capacity	5250 litres
Electrics	50 Amp supply. Electrician required- See our Assembly and Electrical Tab for more information.
Filter	200ft² Antimicrobial Swim Spa filter set
Heater	3kW Balboa
Material	Acrylic
Sound System	Bluetooth Sound System
Lighting	LED Mood Lighting
Warranty	2 year
Included	1.Hardtop Locking Insulating Cover 2. Ozone Sanitisation System 3. Bluetooth Sound Systems 4. Aromatherapy System 5. 200ft² Antimicrobial Swim Spa filter set 6. LED Mood Lighting 7. Kerbside Delivery

You can find a wealth of knowledge regarding Canadian Spa Co Swim spas here

  

Delivery

Delivery

Our swim spas are typically delivered within two weeks of placing your order.

It is important that you read this information carefully.

Our Assembly and Installation Service

At Home Living Luxury, we offer comprehensive assembly and installation services for all of our products, across the UK and Ireland. Our qualified contractors handle electrical installation, plumbing, and other necessary tasks. Foundation installation assistance is available if needed.

Optional hassle-free service eliminates the need to coordinate with multiple tradesmen. Our qualified and vetted contractors ensure efficient and reliable services tailored to your location and requirements.

Each project requires a personalized quote, so please contact us for accurate pricing.

For more details, view our full Assembly and Installation Policy.

  

Basic Service

Our free delivery service includes delivery to your home address. However, the final positioning and installation of the spa would have to be arranged with a third party in this case. 

A Swim Spa is a very large spa that has a few requirements that need to be met before the purchase. The Lawrance X-Sport 13 FT Swim Spa weighs 1060kg (dry weight)! This means that once it has been delivered, a loader crane/ HIAB contractor will be required to properly move the spa to its location.

It is the responsibility of the customer or his agents (be it the crane company or lift operator) to assess the lift and control all aspects of moving the spa. Nor Home Living Luxury or Canadian Spa Co will be responsible for any part of the moving of the spa after delivery. Although we can and do provide general installation guidelines, we cannot advise on the actual methods used to position the spa as all situations differ from one another.

The swim spa will be delivered on a flatbed truck free of charge - either a crane or a lorry mounted crane will be required to move the spa to your desired location. Installation by helicopter is also an option. This will be at your own expense.

We do not include the hiring of a crane/lorry mounted crane in the price of standard delivery - companies local to you will normally have the most competitive price. However, if you reach out to customer support, we will be able to provide you with a quote.

Many companies will provide a free quote - it is worth seeking quotes from several companies. You will need to supply them with the dimensions and weight of the swim spa (you can find this information on our 'Dimensions & Specifications' Tab).

We strive to be as flexible with the time and date of delivery as possible - if you have found a certain time slot where your hire equipment is cheaper to hire, we will be able to sync with that timeframe. The spa is a single lift item - this will usually take the crane/lorry mounted crane 45-60 minutes.

Typical costs are £500-£1500 for a crane and £200-£400 for HIAB.

  

Installation & Electrical

Installation

We understand the concerns and specific nuances regarding the installation of Swim Spas. Don't worry! This is actually a relatively straight forward process. Plus, our customer service team will be able to provide you with more information to help prepare for your installation as efficiently as possible.

We require the ability to have 70cm access to any panel over the life of the spa on request. 

We can provide you with some general preliminary installation information which is as follows:

  

Installation Options

Canadian Spa Company Swim Spas can be installed above or sunken into the ground at your preference.

Surface mounted swim spa concrete base.	Recessed Swim Spa Base and Fitting.

INFORMATION FOR YOUR CONTRACTOR When determining a suitable location for the spa, proper support and access must be taken into consideration. Surface mounted Swim Spa: A 6" thick concrete base covering the entire footprint of the spa is required. The entire base must be a flat level surface that comes in contact with every part of the spa and must support a filled weight of 7712kg. Access to each of the panels should be provided to ensure that your spa is covered under warranty in case of a fault. Recessed Swim Spa (apply all of the above information plus the following): This requires building your concrete foundations +70cm wider on all sides and then decking up flush to the swim spa to give the desired effect.

PREPARATION GUIDE (Recommended) Call us and secure your swim spa with a 10% deposit. Measure and check fit and access. Arrange for contractor help: Hire a contractor to build a suitable base. Book Certified Electrician. Hire Crane/HIAB to lift your new Swim Spa to its final location. Confirm the time and cost of delivery with Home Living Luxury. Complete payment. We recommend that you choose a day which is forecasted for dry weather.

ON THE DAY OF INSTALLATION Arrival of Crane/HIAB. Swim Spa is delivered. Electrician is present onsite to connect your Swim Spa. Fill the spa with cold water to headrest level. Heat up spa (2 days). We recommend that the homeowner be present on the day of installation.

 

Electrical

Your new St. Lawrence X-Sport 13 FT Swim Spa needs to be protected by a 48 Amp RCD.

You will need to contact a qualified Electrician for specific requirements for your home. Every requirement is different because the conditions are specific to each individual installation.  

You will not be covered under warranty if you do not have an EICR Certificate (Electrical Installation Conditions Report). Your electrician is required by law to produce this for all domestic electrical work that is completed. 

You can find more information in our Pre-delivery Manual.

  

Warranty & Returns

Warranty

At Home Living Luxury, we are dedicated to partnering exclusively with brands which prioritise exceptional quality in their products. We take great pride in offering our customers a robust warranty policy that reflects our commitment to excellence.

  

 

Click here to Register Your Canadian Spa Co Hot Tub / Swim Spa Warranty

 

Please note that this Warranty Policy specifically covers our Canadian Spa Co products. For more tailored warranty information, we recommend referring to the specific product pages. Our goal is to provide you with the utmost confidence and assurance in your purchase, knowing that our products consistently meet and exceed your expectations.

Structural Warranty:

We guarantee the structural integrity of the spa shell against water loss due to structural failure for a period of ten (10) years from the original purchase date. If there is a defect in the structure as determined by our team, we will either repair or replace the defective structure at no cost to you.

Surface Warranty:

We ensure that the acrylic finish of the spa is free from defects in material and workmanship, including blistering, cracking, or delamination, for a period of two (2) years from the date of purchase. If any issues arise within this time frame, we will repair or replace the defective spa shell at our discretion, without any charges.

Vinyl Warranty (Portable / Inflatable):

For our portable and inflatable spas, we offer a one (1) year warranty on the vinyl finish, protecting against defects such as blistering, cracking, or delamination. If the vinyl is found to be defective within this period, we will either repair or replace the defective spa liner/bladder without any cost to you.

Plumbing Warranty:

We ensure that the plumbing of the spa will remain leak-free for a period of two (2) years for acrylic spas and one (1) year for portable spas, starting from the date of your purchase.

Equipment Warranty:

We provide a two (2) year warranty for the equipment pack (pump, heater, and control system) for acrylic spas and a one (1) year warranty for portable spas, starting from the date of your purchase.

Scope of Warranty:

This warranty is valid only for the original retail purchaser and ends upon transfer of ownership. Please note that light bulbs, light lens covers, filters, and any dealer-installed accessories are not covered by this warranty. Costs related to installation, removal, or shipping of the spa are not included. If spa removal or replacement is necessary, any associated costs such as landscaping, decking, fencing, or providing access to the spa will be the responsibility of the purchaser. This warranty applies to spas in single-family, residential installations, and becomes void if the spa is used in a commercial setting.

Terms, Conditions, and Limitations:

This warranty does not cover any defect or damage resulting from installation, alteration, or repair by individuals not employed by Canadian Spa Co, or authorised service technicians. The warranty becomes void if the spa has been misused, abused, improperly altered, repaired by unauthorised personnel, improperly installed, subjected to improper water chemistry, improper maintenance, acts of nature, or damage beyond our control. Misuse and abuse include any operation of the spa contrary to the guidelines provided in the Home Living Luxury manuals.

Examples of misuse and abuse include, but are not limited to:

• Allowing the spa to be uncovered while empty of water or covering the spa with non-approved plastic film.
• Contacting the spa surface with unapproved cleaners or solvents.
• Operating the spa at water temperatures outside the range of 2-40 degrees Celsius.
• Using unapproved sanitizers that may cause damage to the spa surface.
• Failure to provide an even base support for the spa.
• Allowing the spa to freeze in below-freezing temperatures when not promptly installed.

 

Warranty Service:

In the event of a defect covered by this limited warranty, please notify Home Living Luxury. Our authorised Canadian Spa Co service technicians will address the issue according to the terms and conditions of this warranty. We recommend taking reasonable measures to prevent further damage to the spa. If your spa is located outside the nearest authorised service technician's area, reasonable travel charges may apply. Please note that this warranty covers parts only and does not include travel or on-site service charges unless a separate Service Contract has been purchased from Canadian Spa Co.

Disclaimers:

Canadian Spa Co and its authorised service technicians are not liable for injuries, inconvenience, loss of use, chemical or water damage, transportation costs, consequential liabilities, or any other incidental or consequential costs or damages resulting from any deficiency or alleged deficiency of the spa. Under no circumstances shall Canadian Spa Co's liability exceed the amount paid for the product. No other warranties, expressed or implied, are valid.

 

Note:

To ensure warranty coverage, it is important to retain the original purchase document.

For any inquiries or issues related to warranty claims, please reach out to our support team at sales@homelivingluxury.com.

  

Please check our store wide Warranty Policy for more information.

 

Returns

At Home Living Luxury, we have the utmost confidence in our products. We believe that once you receive your selected product(s), you will be captivated by their beauty and craftsmanship.

However, we understand that circumstances may arise where you may not be entirely satisfied with your purchase. In such cases, we have developed a comprehensive Returns Policy specifically for our Canadian Spa Co ranges..

1. Return Timeframe: Products may only be returned within 30 days of the original purchase date. It's important to initiate the return process promptly to ensure that your request falls within this timeframe.
2. Confirmed RMA Number: To initiate a return, you must obtain a confirmed Return Merchandise Authorisation (RMA) number from Home Living Luxury. This number is essential for processing your return and ensuring that the correct procedures are followed (you will receive this number upon purchase).

2. Buyer's Responsibility for Return Cost: Please note that the cost of returning the item to Canadian Spa Co is the responsibility of the buyer. We recommend using a reliable and trackable shipping method to ensure that the item reaches us safely.

4. Restocking Fee: In the event that the returned item is deemed unsellable as new, a restocking fee of 10% of the original cost of the item will apply. This fee helps cover the costs associated with inspecting, repackaging, and preparing the item for resale

5. Refusal of Delivery: Items that were refused upon delivery will not be eligible for a refund. It's important to carefully inspect the item upon receipt and, if necessary, proceed with the appropriate return procedures.

6. Exclusions: Please note that certain items are excluded from our return policy. Specifically, installed control packs, spas, pumps, and circuit boards are considered final sale items and cannot be returned. 

Note:

This Returns Policy exclusively applies to our Canadian Spa Co ranges. For more detailed and tailored information regarding returns, we recommend referring to the specific product pages.

It is important for customers to carefully review and comply with this returns policy to ensure a smooth return process and to avoid any deduction from the refundable amount.

 

Please check our store wide Return and Refund Policy for more information.

 

For any further assistance, you can contact Home Living Luxury at:

Phone: +442034359402

Email: sales@homelivingluxury.com