Mammoth 2-6 Person Glamping Cabin - Home Living Luxury

How We Make Our Pods

How We Make Our Pods

Home Living Luxury is dedicated to delivering quality, flexibility, and efficiency in the manufacturing of a wide range of products, including glamping pods, home offices, garden rooms, saunas, hot tubs, grill cabins, and pavilions. Serving both private and commercial needs, our manufacturing process combines precision, innovation, and sustainability.

This video offers an insightful glimpse into our factory, shedding light on the intricate process of crafting our bespoke products.

The Complete Journey

Stage 1: Pre-Fabrication

The fabrication process kicks off with the transition from 2D and 3D renderings to the physical production of your project. The design concepts, which have been carefully developed in collaboration with you, serve as the foundational blueprints for manufacturing. Our state-of-the-art software systems play a crucial role in this transition, rendering a real-time representation of your designs.

This digital framework extends to our production facility, where computer monitors display the technical specifications and detailed blueprints. These visuals guide our skilled artisans as they execute the manufacturing process with precision. This is the first stage in bringing your designs to life.

Stage 2: Fabrication

With our 2D and 3D designs now rendered using our high tech software, we can now move on from the planning phase and bring these designs into the factory. At this point, fabrication begins. The next steps are all about making sure we're precise and careful in creating your project just the way you envision it. This is undoubtedly the most important stage in the process, which is why we never rush our projects and why we use top of the range machinery to guarantee that our pods are produced consistently and error free.

Just as your project undergoes various stages of development, our quality control procedures encompass different types of inspections. These inspections include pre-production checks, evaluations during the production phase, thorough examinations before shipment, and meticulous inspections during container loading and unloading. Each type of inspection serves a specific purpose and contributes to the overall quality of your finished pod.

• Skilled and Diverse Workforce
• This vital stage of production places our team of skilled tradespeople in the limelight. These seasoned professionals, both men and women, bring an exceptional level of craftsmanship and expertise to the table. What sets them apart is their extensive experience in assembling our pods. They've built these structures repeatedly, which has turned them into true experts through sheer repetition.
• But their role goes beyond mere repetition. These skilled tradespeople often provide invaluable insights and suggestions. Their hands-on experience makes them a bridge between design and production, and their feedback enhances our processes. We take great pride in our diverse and talented workforce, as they truly embody our commitment to delivering exceptional quality in every aspect of our work.

• CNC Milling: Precision and Automation
• CNC machining, or Computer Numerical Control machining, is an automated manufacturing process that ensures precision and consistency. In CNC machining, the desired cuts and operations are programmed into a computer, and this program is then executed by the corresponding machinery. This automation allows for highly precise and repetitive manufacturing processes with minimal human intervention.
• We use CNC machining for its ability to pre-program the speed and position of machine tool functions, making it ideal for producing components with complex designs and demanding specifications.
  
• By pre-programming the machining processes, we can ensure that every detail of our pods and cabins is executed with the highest level of accuracy. With CNC machining as an integral part of our manufacturing process, we can confidently offer our customers the finest bespoke living spaces, tailored to their exact specifications.
  

• High Performance Cutting Machines
• At the onset of the production process, we employ cutting-edge high-precision electric chop saws and cutting machines. These state-of-the-art machines are a substantial investment. The use of these advanced cutting machines not only reduces the margin of error but also significantly increases our overall efficiency.
• Furthermore, these cutting machines are designed to be environmentally friendly, consuming considerably less electricity compared to less advanced models. This aligns with our ongoing efforts to promote eco-conscious practices and reduce our environmental footprint.

• Precision with Automatic Spray Painting
• As we progress through the production process, we focus on the final touches, and that's where our automatic spray painting machine steps in. This cutting-edge equipment adds an artistic touch to your creation, ensuring that every detail is just right. It's like the artist's brush, but in this case, it's a technological masterpiece.
• This impressive marvel ensures that environmentally friendly paints and stains are expertly applied with exceptional precision. It operates efficiently, delivering a consistent and even coat of paint that enhances the overall finish of your project. Whether you choose a wood stain that highlights the natural texture or a paint that offers intense colour, our state-of-the-art spray technology ensures a professional and enduring finish that not only looks stunning but is also eco-conscious.
• The decision between using a water-based wood stain or paint is yours to make. Both options provide UV protection, with stains showcasing the wood's texture and a wide range of colour choices, while paint offers an intense hue but covers the grain and texture. Regardless of your choice, our professional wood protection treatments extend your project's lifetime, safeguarding it against moisture, fungi, and other elements. Thanks to our automatic spray painting machine, your project is not just beautifully crafted but also built to stand the test of time.

• Precise Assembly
• As we near the completion of your project, the assembly phase becomes the central hub where all the painstakingly crafted components converge. During this stage, our skilled artisans seamlessly integrate windows into precisely designed frames, expertly attach side panels, and meticulously fit every element to guarantee a secure and accurate assembly. This is where the various parts of your project come together.
• Our modular approach to assembly ensures an efficient and harmonious process. Each component is designed and manufactured to seamlessly slot into place, minimising room for error and guaranteeing that your project aligns with the exact specifications of each individual project.

• Finishing Touches & Quality Assurance
• As we reach the culmination of the fabrication process, we encounter the most time-consuming phase. After each project makes its journey along the production line, it undergoes a meticulous inspection to ensure every aspect of the product meets our rigorous standards. These end-of-line inspections are a fundamental part of our quality control procedures, taking place at the final stages of production. Our aim is to address any potential quality or safety concerns before your bespoke creation leaves our facility.
• During this rigorous testing and assurance process, we scrutinise the pod's construction and assembly to verify that they align with our exacting standards. If, by any chance, we identify any issues with the goods, they are promptly rectified at this stage.
• Once the pod passes these quality control assessments and is verified, it marks the conclusion of our fabrication process. We are then well-prepared to move forward with delivering your tailored goods, a moment filled with excitement and anticipation.
• Our quality inspection system includes end-of-line testing, which plays a pivotal role in accurately evaluating the properties of every manufactured component and determining if the product exhibits any defects.
• This system conducts pass-or-fail checks, providing formal confirmation that each component meets its designated specifications. These inspections occur throughout the production process, and our commitment to quality and safety ensures that the pods and goods we deliver are of the highest standard.

Stage 3: Modular Components for Easy On-Site Assembly

The assembly of our pods is designed for maximum convenience and efficiency, ensuring that your project comes together seamlessly. These modular components are pivotal in simplifying the on-site assembly process. For our larger pods, which cannot be transported as complete structures due to size constraints, this modular approach becomes even more essential. It allows us to ensure that your project can be assembled with relative ease, always with a strong recommendation to engage qualified tradesmen for this phase.

When it comes to on-site assembly, the main goal is to achieve a balance between quality and ease of installation. This is where the modular design truly shines. Walls and roofs, for most of our products, are joined together at the sides, forming a coherent structure that matches the precise specifications of your unique project. These components are fabricated with the same precision and care as the rest of the process, ensuring that every detail aligns with your vision. Whether your project is compact or expansive, the modular components guarantee a smooth assembly process.

Stage 4: Safely Secured for Transit

We work exclusively with trusted and verified couriers who understand the importance of handling and shipping our pods with the utmost care and attention to detail.

All our projects, whether pre-assembled or delivered in modular components, undergo rigorous fastening and secure positioning measures. Prior to leaving our warehouse, each project is subjected to a thorough checklist, assuring its safe and intact transportation. 

After our fabrication timeframe of 15-20 working days, we allow for a delivery window of up to 5 working days for all our pods. This timeframe guarantees that your project reaches you in excellent condition, with ample time for secure transportation. The delivery phase is the final step in bringing your vision to life, and we ensure that it meets our high standards of quality and precision.

Our Workshop

Behind the Scenes

Step into the heart of our manufacturing process, where we breathe life into your dreams. Join us on this exclusive tour behind the scenes, and explore the artistry and dedication that infuse every product we create. Come along as we pull back the curtain on our facility's inner workings, revealing the magic that transforms your visions into realities.

A Bird's Eye View

Nestled within an expansive 4.5-acre facility, our workshop is the fundamental centre of Glamping Pods and related product lines. In the bird's-eye view below, you can spot the central manufacturing hub, the heart of our operation, serves as the birthplace of our pods. The central spine within this facility is our production line, a bustling conduit where pods embark on their transformation from concept to reality.

Surrounding this central hub, we have three other buildings which have integral duties. To the left, we have our Research and Development hub, where constant innovation and testing are the norm. Here, novel designs like the "Stargazer" have been developed and are now ready for your consideration. Our remaining structures are dedicated to storing high-value, precision machinery, ensuring that every component remains in peak condition. Within these walls, our timber, meticulously dried and stored, stands at the ready for immediate use.

This aerial view shows you the engine of our workshop, where we take your ideas and turn them into reality.

Inventory for Immediate Use

This is our immediate use inventory, a key component of our streamlined production process. These materials are strategically positioned beside the main production facility, ensuring quick and convenient access when needed. Rather than having to make the journey to our separate storage facility, these essential materials are located right at the heart of our production hub.

Quick Dispatch Depot

At our Quick Dispatch Depot, we maintain a streamlined process for swift order fulfilment. Our trusted couriers visit our depot regularly, typically two to three times a week. In close coordination with them, we ensure minimal waiting time for pick-up. To expedite the process, our pods are positioned in a designated area that our couriers are familiar with. They can conveniently drive into the depot, load up the pods, and be on their way. As depicted in the image below, our pods are lined up for next-day dispatch. They are now ready to be wrapped, protected and safeguarded for their journey to their final location.

Eco-conscious Manufacturing

At our facility, we make careful and considered choices in every step of production to ensure that our products meet not only the highest standards of quality but also the highest standards of environmental responsibility. From our selection of sustainable timber to the recycling of waste materials, each decision is a reflection of our dedication to making a positive impact on our planet.

• Sustainable Timber Selection: We, as a responsible manufacturer, take great care in choosing our materials. We exclusively use reasonably sourced spruce and thermowood for all our projects. Our commitment to sustainability is evident in the Nordic spruce we source from Scandinavia. Every board used in our camping products has its unique character and history. This reflects our dedication to providing you with natural and distinctive products. Our spruce ranges in colours from creamy white to red-brown, and we ensure that it is responsibly harvested, resulting in a lower environmental impact.

• Thermowood Cladding: We believe in making eco-conscious choices throughout our production processes. By selecting thermowood cladding for our products, we prioritise durability and sustainability. This natural and renewable resource offers remarkable stability and resistance to rot, making it the ideal choice for cladding buildings. Opting for thermowood cladding ensures a long lifespan for our products, reducing maintenance time and costs for you.

• Recycling Waste Materials: At our facility, we actively recycle all sawdust and waste materials generated during production. This initiative is our way of contributing to a more sustainable approach to manufacturing. We recognise the importance of minimising waste sent to landfills and strive to reduce our environmental footprint.

• Quality Roof Shingles: We are committed to providing top-quality roofing materials for our products. Our roofing materials feature bitumen tiles with a highly resistant fibreglass base and polymer-reinforced bitumen mix. These materials are carefully chosen for their durability and weather resistance, including UV protection. By making informed choices about the materials we use, we ensure that our products not only perform exceptionally but also maintain a strong commitment to sustainability.

By implementing these eco-conscious initiatives and responsibly sourcing our materials, we demonstrate our dedication to environmental responsibility. These practices are an integral part of our manufacturing process, and we take pride in contributing to a more sustainable future.

R&D

• 3D Model Creation: In the world of innovation and creativity, precision and foresight take the lead. Our journey starts by crafting vivid and lifelike 3D models for each product in our pipeline. Long before they gain the certification and proceed to production, these 3D models serve as the canvas for our ideas.
• This early stage in our R&D process allows us to thoroughly explore and design every element of our creations, ensuring they meet our exacting standards and your expectations. Armed with cutting-edge design software, we spare no expense in this pivotal phase.
• Here, we calculate dimensions, explore features, and set the stage for each product line to embark on its journey with the right start. Welcome to the world of R&D where innovation blooms from precision and imagination.

• Painting Precision: When it comes to giving life to our creations, precision in painting is paramount. We understand the importance of getting every shade just right, and that's why we've built a comprehensive system to ensure it.
• In our offices, you'll find a palette of swatches, a colourful symphony of choices. These swatches help our designers meticulously plan and execute the colours of your dreams. But it doesn't end there.
• In our workshop, where the magic happens, our skilled artisans find a display of RAL colours. These serve as a precise guide, ensuring that when your pod is painted, it matches the exact hue you've seen on our website.
• This streamlined process eliminates any margin for error, assuring you that your pod's colour will be an exact match to your vision. It's all about painting with precision and delivering your dream in vivid colour.

Closing

In closing, we want to highlight that our unwavering commitment to technical excellence sets us apart from our competitors. The foundation of our success lies in our cutting-edge design rendering process, precision-driven CNC milling, and innovative modular assembly techniques. These advancements empower us to offer products of not only the highest quality but also tailored to your exact specifications. As we've taken you on this journey through our pod-making process, we hope you've seen how our dedication to innovation and craftsmanship truly distinguishes us in the market. We go the extra mile because we believe your dreams deserve nothing less.

Now, let's delve into what makes our modular pods genuinely special. While our pre-assembled pods, cabins, and saunas are undoubtedly exceptional and guaranteed to deliver outstanding results, our modular, un-assembled pods offer a level of flexibility that's second to none. What truly sets them apart is how easily any competent joiner can assemble them, providing you with maximum flexibility. This means that access to your property is never an issue when you choose our modular pods. In most cases, they can be assembled in just one full day, a level of flexibility that is truly unique.

What's even more remarkable is that this flexibility doesn't come at the expense of quality. Our assembly manuals are meticulously crafted to enable you or your joiner to follow the exact steps we would use in-house. This ensures that the final product meets the same high standard of quality that our expert engineers would achieve if they were assembling it in-house. With our modular pods, you get the best of both worlds: top-notch quality and the flexibility to match your unique needs and timeline. It's a testament to our commitment to delivering the most innovative and customer-centric solutions in the market.

Furthermore, not only have we achieved everything mentioned above, but we're also proud to offer pods that are not only competitively priced but unmatched in affordability for the quality and scale of our operations. At Home Living Luxury, we bring you products of superior quality and eco-consciousness that don't strain your budget. That's the Home Living Luxury difference. We invite you to reach out to us and discover how we can fulfill your glamping pod or garden room needs, whether for private or commercial use. We're just one message or call away, and we can't wait to assist you!

Contact Us

Email

Sales: sales@homelivingluxury.com

Talk to Us

Phone: +442034359402

Warranty | Shipping | Returns

Warranty

Pod Warranty

Our glamping pods are designed, fabricated and transported, adhering to the highest British and European standards of craftsmanship and quality. We maintain close partnerships with our dedicated partners and couriers to ensure the utmost quality.

As a testament to our confidence in our glamping pods, we proudly offer a comprehensive two-year warranty on all our glamping pods. This warranty underscores our commitment to delivering top-tier, durable, and reliable pods to our valued customers. Our two-year structure warranty covers our pods for both private and commercial use.

Given the exceptional quality and construction of our pods, when treated and maintained correctly, their lifespan is virtually limitless. With the right care, we confidently state that our pods are built to endure for many decades to come.

Our comprehensive two-year warranty covers all aspects of your pod, ensuring you have peace of mind when it comes to your investment. This warranty includes:

1. Pod Structure: Your entire pod structure, including walls, flooring, and roof, is included. We guarantee that these components will remain in impeccable condition throughout the warranty period.
2. Insulation (if applicable): If your pod features insulation, you can trust that it will perform flawlessly, maintaining a comfortable environment within your pod.
3. Roof: The roof of your pod is a vital part, and our warranty ensures its ongoing perfect condition, regardless of the roof design.
4. Internal Walls: The internal walls are also under our warranty protection, ensuring their enduring quality.

Appliance Warranty

The warranty for these items is determined by the manufacturer (e.g our Harvia heaters). The duration of their warranties may vary, ranging from 0 to 4+ years.

It's essential to understand that the warranty period for electrical products and accessories is often shorter when used for commercial purposes.

Post Warranty Repairs

After the warranty period ends, or if the products are intentionally damaged by third parties or due to customer fault, Home Living Luxury may, in some cases, offer replacement parts for a fee. The cost of these replacement parts and services will be based on rates set by Home Living Luxury.

Customers are required to cover the expenses for these services unless Home Living Luxury specifies otherwise. The exact criteria and terms for post-warranty repairs or damages resulting from intentional misuse will be determined by Home Living Luxury.

Warranty Exclusions

Within the following sections, we will provide a detailed overview of the specific exclusions contained within our warranty terms. These are important to understand as they delineate situations and circumstances where warranty coverage may not apply.

1. Non-compliance with Assembly Instructions: If your pod is delivered unassembled, it is crucial to follow the provided assembly instructions correctly. Your warranty will be void if the assembly is done incorrectly due to not adhering to the detailed and comprehensive instructions provided with your purchase.
2. Natural Characteristics of Wood: As wood is a natural material, the warranty does not cover the following aspects:
1. Wood may develop cracks after assembly.
2. Wood movement, which may lead to gaps in walls due to factors like lightning, hurricanes, or tornadoes, resulting in changes in the item's shape.
3. The occurrence of mold on wood.
4. Wooden details that include intact branches and do not compromise the item's stability.
5. Consequences of extreme or unusual weather conditions, such as water seepage through the wall or roof shingles during exceptionally heavy rain, strong winds, or weather events like lightning, hurricanes, or tornadoes.
6. Use of the item not in accordance with its intended purpose or malfunctions caused by non-compliance with the provided instructions.
3. Alterations and Repairs: The warranty is not applicable if the items are disassembled, their components are replaced, or if the items are altered by entities other than Home Living Luxury. Additionally, if third parties have carried out repairs on the items.
4. Normal Wear and Tear: Natural wear and tear of the materials used and the item itself are not covered by the warranty.
5. Atmospheric Influences: Wood, being a natural construction material, can be affected by atmospheric conditions. Before processing, timber typically contains up to 18% residual moisture content, and changes in humidity due to different weather conditions (e.g., rain, freezing, cold, or heat) can impact the wood structure and may lead to the following effects:
1. Cracking during the drying process, which is considered a natural occurrence and not covered by the warranty.
2. Adaptation of wooden details to new conditions a few weeks after construction. This may necessitate adjustments to doors.
3. Ultraviolet rays (solar rays) may cause changes in the colour of the wood.

In summary, it's important to note that our warranty does not cover instances of misconstruction, misuse, normal wear and tear, and the effects of weather and atmospheric influences on wood. These exclusions are in place to provide clarity on the specific situations and conditions where we cannot be held liable under the warranty.

Filing a Claim

In the event that you need to make a warranty claim, please contact Home Living Luxury and provide the following information:

• Name and type of the product.
• Order number and date of the order.
• A detailed description of the claim, specifying exact positions on the product.
• If the claim pertains to transport damages, be sure to include copies of the signed shipping documents.
• Photos are a necessary part of the claim process. Please provide as many photos as possible, as this will greatly assist with your claim.

We aim to ensure your satisfaction, and our team is ready to assist you with any warranty-related matters.

Shipping

We offer international shipping for all our glamping pods. Orders within the UK, Ireland, and Europe enjoy free shipping.

However, for deliveries to the Scottish Highlands, Channel Islands or outside Europe,will require personalised shipping quotes.Please reach out to our support team for a customised shipping quote, and we'll respond within 24 hours.

The entire process, from crafting to completed delivery, takes approximately 20-25 working days. After order confirmation, our skilled artisans begin constructing your pod, usually taking 15-20 business days. We then allocate an additional 5 days for secure delivery. While our goal is to deliver within 20-25 days, please note that certain circumstances, such as customisations or weather-related delays, may extend the timeframe up to 30 days. Throughout this process, we prioritise clear communication to keep you informed.

If you are located in an area such as those listed above, or your location is notoriously difficult to access/deliver too, it may be in your best interest to reach out to our support team by emailing us at sales@homelivingluxury.com, or by calling us on +442034359402.

By communicating clearly with us, we are able to offer you a better, more personalised service. This ensures that your order is delivered and received in the most methodical manner possible.

Returns

Making Changes to Your Order

We understand that sometimes changes may be necessary to meet your specific requirements. You have a window of opportunity to make changes to your order, but it's important to act promptly to avoid any additional charges. Order fabrication typically commences 5-7 days after your order placement, which is why the following conditions apply to facilitate any changes:

• You can make changes to your order within 3 working days from the date of order placement without incurring any extra fees.
• It may be possible to make changes up to 5 working days after placing your order, but after the initial 3 working days, a "late amendment fee" may apply along with any additional charges resulting from the modifications.
• Please note that while we will do our absolute best to accommodate your requested changes, the final decision lies at the discretion of Home Living Luxury.

 

Our dedicated support team is here to assist you in this process, providing project insights to help streamline the changes effectively. Please contact us as soon as possible if you require any amendments to your order.

Pre-delivery Cancellations

Building on the information provided above, it's crucial to emphasise that our glamping pod fabrication typically commences 5-7 days after you place your order. Given this timeline, it becomes quite challenging for us to entertain pre-delivery order cancellations once your order is officially placed. Our pods are crafted to your precise specifications, which significantly limits the opportunity for returns or order amendments. Therefore, we strongly advise careful consideration before finalising your order.

If you ever find the need to make changes to your order, please contact us as soon as possible within the initial 3 working days from the date of order placement. During this timeframe, adjustments can be made without incurring additional fees. However, it's essential to clarify that the window for a full order cancellation is strictly 3 working days. If you choose to cancel your order within this period, a 5% cancellation fee will be retained by Home Living Luxury. For example, if your glamping pod order is valued at £10,000 and you request a full refund within the 3 working day period, we will issue the refund, deducting a 5% cancellation fee (£500). This policy specifically applies to products designed and crafted to your unique specifications, which explains its precise nature.

Please note that orders cannot be cancelled after the initial 3 full working days following the order placement. This policy is in place to ensure a streamlined and efficient process for all our valued customers.

Returns for Damaged Deliveries

Our returns policy accommodates orders that are received damaged by our courier. In such cases, please do not sign off on the delivery document and follow these steps:

1. Refuse the delivery: If you happen to notice any damage to the product during the delivery process, please refuse to accept the delivery from our courier. This crucial step initiates the return process for damaged orders. The order will then be returned to the local depot, where further investigations and assessments will be conducted to address the issue. This helps ensure that any damage is properly documented and addressed in a timely manner.
2. Document the damage: After refusing the delivery, it's crucial to thoroughly document the damage. Take clear and detailed photographs of both the damaged packaging and the product itself. These photos should offer a comprehensive view of the extent of the damage. This documentation will be invaluable in processing your repairs, replacement, or refund, and ensuring a swift resolution to the issue.
3. Contact us immediately: Reach out to our support team within 24 hours of the delivery refusal. Provide us with the photos and a description of the damage, and we will initiate the return process.

At Home Living Luxury, your satisfaction is our top priority, and we want to ensure your glamping pod arrives in perfect condition. While we take extreme care in the packaging and transportation of our pods to prevent any issues, we understand that unforeseen circumstances can sometimes occur. In the rare event that you notice any damage during the delivery process, our return policy is designed to protect you, our valued customer.

Once a ticket has been raised, we will conduct thorough investigations and assessments to address the issue. This helps ensure that any damage is properly documented and resolved in a timely manner.

In the unfortunate event that a resolution cannot be reached through repairs or replacement, we offer a full refund. Please note that in such cases, the 5% cancellation fee will not apply, ensuring you are compensated fairly.

Post-Delivery Returns

At Home Living Luxury, we place paramount importance on delivering high-quality glamping pods crafted to your exact specifications. While we strive to ensure that your order arrives in pristine condition, we recognise that there may be concerns or issues that arise post-delivery. It's essential to clarify our approach to post-delivery returns:

• Refunds for Non-Damaged Products: The bespoke nature of custom build orders means that we cannot provide refunds for products that have not been damaged during the delivery process. Each pod is designed to meet your unique needs, making it challenging to resell them to another customer.
• Installation and Final Location: Once your order has been received successfully, and there is no damage reported, we regret to inform you that we cannot accept refunds under any circumstances. This policy is in line with the custom nature of our products.

While we cannot offer refunds for non-damaged products, our dedicated support team is here to assist you with any concerns or inquiries you may have. We are committed to ensuring your experience with our glamping pods is as positive as possible.

Contact Us

Email

Sales: sales@homelivingluxury.com

Support: support@homelivingluxury.com

Talk to Us

Phone: +442034359402