Maze Outdoor Como Pergola - 3m x 4m with 4m Louvre & 3 x Drop Sides

Maze Outdoor Como Pergola - 3m x 4m with 4m Louvre & 3 x Drop Sides

Craft your ideal outdoor sanctuary with our premium aluminum Pergolas. Available in contemporary grey, white, and wood effect finishes, these pergolas are meticulously engineered for exceptional durability, functionality, and aesthetics. Select from a range of colors to seamlessly integrate with your home's exterior, extending your living space for year-round enjoyment.

The Maze Pergola is meticulously crafted using 100% weather-resistant materials, ensuring enduring performance. Constructed from high-grade aluminum, it boasts UV protection, guarding against fading while shielding your loved ones from harmful sun rays. Featuring roof tilting louvres, now in grey and wood effect options, you can effortlessly adjust them to create a sheltered haven or bask in natural sunlight. Rainwater management is a breeze thanks to its integrated drainage system, channeling water down the legs directly to the ground.

Moreover, enhance the ambiance with remote-controlled LED mood lighting strips encircling the gutter system. These versatile LED strips offer both multicolored and white illumination options, adjustable via remote control. You can opt for automatic color cycling or set a preferred hue, with dimming capabilities to suit your mood.

The Maze Pergola includes three Textilene drop sides, manually adjustable to shield against unwanted sun exposure. Operating the blinds is a breeze—simply turn the crank handle to smoothly glide the weighted bases down the cables, ensuring stability even in windy conditions. Assembly requires two individuals and approximately two hours, ensuring a straightforward setup process.

For added privacy and protection from the elements, the louvre panel wall—available in grey or wood effect with a grey frame—offers customizable configuration options to suit your garden layout. These wall panels not only enhance privacy but also provide shade and wind protection, creating a cozy retreat. Self-assembly is required, with comprehensive instructions included.

The aluminum framework seamlessly integrates with your Maze pergola, offering a permanent privacy solution. Designed with a clever louvre angle, these fixed-position panels ensure privacy without compromising aesthetics. Ideal for use with hot tubs to shield against prying eyes from neighboring properties.

PLEASE NOTE: While our delivery partners can assemble your pergola, floor/ground fixing is your responsibility. We recommend firm ground fixing, preferably bolting to a concrete base, for optimal stability. Paving slabs are not suitable for fixing due to potential lifting in windy conditions.

    

Product Advantages

1. Backed by a 2-year warranty
   
2. Features tilting aluminum louvres
   
3. Includes four Texteline drop side blinds
   
4. Equipped with LED lights and controller

Specifications & Inclusions

Specifications

1. Integrated LED Lights with Plug (Not Hard Wired)
   
2. Multicolored or White LED Options
   
3. Crafted from 100% Weather Resistant Materials
   
4. Tilting Louvres for Light Control or Protection
   
5. Intelligent Built-in Drainage System
   
6. Four Texteline Drop Sides - Weighted and attached to Cable Runners
   
7. Three Louvre Wall Panels
   
8. IP67 - LED Waterproof Power Supply

 

What’s Included

1. 1x Aluminum Pergola
   
2. 3x Texteline Drop Sides
   
3. 3x Louvre Wall Panels
   
4. 1x Fixing Kit and LED Remote Control

Measurements

Aluminum Pergola: 3m x 4m x H2.3m

Louvre Wall Panel: 123cm x 218cm

Texteline Drop Side: 370cm x 218cm / 270cm x 218cm

Pergola Leg: 10cm x 10cm (16 x 16cm including feet plate)

Top Bar: 12cm

Drop Side Bar: 7.5cm

Lights cable length: 5m (2m from post leg)

Care & Maintenance

Aluminium Frame Maintenance

During winter, aluminium frames may accumulate dust and dirt if left outdoors or stored improperly. Easily cleanse them with warm soapy water and a sponge, ensuring they dry within an hour.

Shipping

Your ordered items will be delivered directly to you within an estimated timeframe of 7-10 working days.

Upon receipt of your order, you will receive an order confirmation containing a unique order number. Our delivery procedure ensures continuous updates from initiation to completion, with our dedicated customer service team available to address any concerns you may have about your order. Following order placement, our delivery team will contact you within 48 hours to confirm the delivery date.

On the scheduled delivery day, you will receive updates from the designated courier, including a pre-delivery call. Please inform us of any access restrictions to your property to facilitate a smooth delivery process. Our dedicated team will ensure the safe delivery of your product to your desired location.

You have the option to upgrade to our full assembly service for an additional fee, depending on your location. For any inquiries about your order, feel free to contact our customer service team for assistance.

We provide FREE 2 Man Delivery to most UK mainland locations, excluding certain areas of Scotland.

If you reside in a remote area, it is your responsibility to confirm delivery feasibility with us before placing an order.

Please note that packaging removal is not included in our standard delivery service.

  

We offer three delivery options: Free Delivery, Delivery with Packaging Removal, and Platinum Assembly. All orders come with Free Delivery as standard. Here's a breakdown of each option:

  

Free Delivery (Included with all orders as standard):

• Pre-delivery call from the driver
• Delivered by 2-person team
• Delivery to garden

Delivery with Packaging Removal:

• Pre-delivery call from the driver
• Delivered by 2-person team
• Delivery to garden
• Packaging removal
• Please contact us for a quotation (estimated price: £30 - £100)

   

Platinum Assembly:

• Pre-delivery call from the driver
• Delivered by 2-person team
• Delivery to garden
• Packaging removal
• Furniture assembly
• Please contact us for a quotation (estimated price: £80 - £200)

    

Warranty & Returns

Warranty

Guarantees Per Range:

Home Living Luxury, along with Maze Living take pride in the quality of our products and as a result, we offer varying guarantees per range of goods:

  

• 7 years on Outdoor Fabric furniture
• 3 years on Ascot, Oxford, Winchester, & Marina
• 2 years on Pergolas, Porto, Martinique, & Bali
• 12 months on all other furniture sets

   

Coverage:

Our guarantees cover furniture for structural damage (framework), rust, and fade in the UK. Fire Pit systems, Flatweave, and Accessories (excluding furniture covers) are guaranteed for 12 months. However, the guarantee does not include glass, fabric, cushion fabric or filling, rattan, or stitching supplied with the set, unless there is a manufacturing defect reported within 48 hours of delivery. Furniture Covers purchased separately are not covered by a 12-month guarantee; any manufacturing defects should be reported within 48 hours of delivery.

   

Claim Process:

Guarantee claims must be supported by copies of the customer's receipt, a minimum of 5 photos, and an image of the complete set.

Exclusions:

The warranty is valid for defects in materials only. Both, Home Living Luxury and Maze reserves the right to reject claims where damages and defects are caused by:

• Commercial use (unless agreed in writing prior to purchase)
• Insufficient and/or incorrect product maintenance
• Inappropriate misuse
• Tampering by a third party
• Fair wear and tear
• Failure to follow fitting instructions and using provided tools and fixings
• Foreign weather conditions if the furniture is moved outside of the UK
• Vandalism, abuse, neglect, deliberate acts, accidents, disasters, or casualties

Suitability for UK Climate:

The furniture specification is designed to withstand UK weather conditions and may not be suitable for foreign climates. Extreme temperatures can cause rattan to contract and expand, leading to damage or cracking. Neither Home Living Luxury, or Maze is liable for damage resulting from moving furniture outside of the UK due to foreign weather conditions.

Start of Warranty Period:

The warranty period begins from the date of ordering with Home Living Luxury. Any replacement orders provided do not restart the guarantee period.

Repair or Replacement Process:

We will repair, replace, or remove part or the entire product where a defect is found. In some cases, we may provide products, parts, and/or materials for the customer to repair or replace a defective part without on-site assistance.

Refund Policy:

Refunds for claims under the guarantee will not exceed specific proportions of the original purchase price, depending on the breakdown of the guarantee period.

Legal Rights:

This guarantee is in addition to, and does not affect, your legal rights. Advice about your legal rights is available from your local Citizens' Advice Bureau or Trading Standards office.

Additional Notes for 5 & 7 Year Guarantees:

Please note that our 5 and 7-year guarantees only cover furniture for structural damage (framework), rust, and fade in the UK. Fire pit systems and accessories have a 1-year guarantee. The guarantee applies to furniture sold by Home Living Luxury only, excluding glass, cushion fabric & filling, or stitching supplied with sets.

Our Discretion:

We reserve the right to reject the 5 / 7 Year Guarantee in cases of inappropriate misuse or tampering by a third party. The guarantee also does not apply to instances of fair wear and tear. The guarantee period begins from the date of dispatch.

   

Returns

Cancellation Rights:

As a UK/EU consumer, you have the legal right, under the Consumer Rights Act 2015, to cancel your order within 14 working days following the receipt of your order.

If you wish to cancel your order, please contact us and we’ll assist you accordingly. Sometimes, we may be able to resolve the issue over the phone, while on other occasions, we might request a photo of the item. Unfortunately, we cannot accept returns of products after 14 days of receipt. However, please contact us, and we will endeavour to find a solution.

   

Cancellation Scenarios:

• Cancellation Prior to Dispatch: You are permitted to cancel your order prior to dispatch by law. Please contact us as soon as possible to minimize any costs incurred. This should be done by telephone and confirmed with an email.
• Cancellation or Change After Dispatch: Once your order has been dispatched, any changes or cancellation requests will incur a courier charge. Please note that these charges vary depending on your location. Alternatively, you can return the goods at your own cost after accepting delivery.
• Returning Damaged Products: If the products you receive are damaged upon delivery, please notify us as soon as possible. We will organize collection, refund, or substitution without charge to you. To expedite the resolution process, please provide our customer service team with supporting photographs of the damaged or incorrectly supplied goods.

   

Returns Process:

We want you to be delighted with your purchase, but if you are not satisfied, you can return any item by notifying us of your intentions in writing within 14 days of receiving your purchase. The 14-day period begins the day after you receive the items from us. Once you have notified us, you have a further 14 days to return the items to us unused and in their original packaging.

Please note that there will be a collection fee subject to location to return unwanted goods.

Faulty Items:

If you identify a fault with your item within 30 days of purchase, please notify us and return the item to us for an exchange or a full refund. Failure to report a fault within this timeframe may result in us refusing a full refund. In cases where we deem inappropriate misuse or tampering by a third party, we reserve the right to refuse a replacement/full refund.

    

Contact Us

Email

Sales: sales@homelivingluxury.com

Support: support@homelivingluxury.com

  

Talk to Us

Phone: +44 203 435 9402