Luxury Ofuro 2 Person Hot Tub - Home Living Luxury

Luxury Ofuro 2 Person Hot Tub - Home Living Luxury

Perfect addition to any space, when combined with our glamping pods and saunas.

Introducing our "Luxury Ofuro 2 Person Hot Tub" – a harmonious blend of tradition and luxury in the world of hot tubs.

In hot tub culture, the term "Ofuro" carries with it a rich history and a sense of serene bathing deeply rooted in Japanese tradition. It signifies more than just a soak; it's an invitation to reconnect with oneself, to unwind and find tranquillity.

Our Luxury Ofuro 2 Person Hot Tub embodies this essence, combining the modern convenience of a fiberglass frame with the timeless charm of a wooden exterior. Crafted with care, it offers a warm and inviting presence from the outside, blending seamlessly with any outdoor setting.

The interior is equally exceptional, featuring two comfortable fiberglass seats designed for relaxation and shared moments. As you soak in the depths of this Ofuro hot tub, you'll experience the soothing embrace of water at the ideal depth of 95 cm, surrounded by sturdy 38 mm thick floor and side walls that provide both strength and comfort.

The addition of curved three-tier steps ensures easy access to this Ofuro experience, making your entrance and exit graceful and safe.

To further enhance your experience, we've included a water discharge valve, allowing for convenient and hassle-free drainage. With this Ofuro hot tub, you can enjoy the purity of water and the serenity it brings without any fuss.

What is Included with the Ofuro?

These standard features are included with every Ofuro hot tub, regardless or woodburning or electrical configuration:

1. Premium Norwegian spruce wood for the outer shell.
2. Premium 316-Grade Internal or External Woodburning Furnace
3. Fiberglass-frame construction for durability
4. Safety-enhancing wooden fence for the chimney
5. Comfortable fiberglass inside benches
6. Convenient water outlet valve for easy maintenance

Additional Extras (Over £1000 extras):

For added convenience and enjoyment, we offer a range of free additional extras with your hot tub:

1. Premium 316-Grade Stainless Steel Upgrade (£299.99 value)
2. Hot Tub Cover, painted the same colour as your hot tub (£249.99 value)
3. Two-Tier Curved Steps (£199.99 value)
4. Painted Colour of Your Choice (£199.99 value)
5. Paddle (£49.99 value)
6. Solar Thermometer (£34.99 value)
7. Scoop and Poker (£29.99 value)

The combined value of these extras is approximately £1062.95

Ofuro Package 1: Woodburning Furnace (standard configuration)  

Our wood-burning Ofuro hot tub embodies tradition and simplicity, providing a unique connection with nature. It offers an authentic, electricity-free experience in its original design. This option does not require an electrical supply. This option features:

1. Premium 316-Grade External Woodburning Furnace
2. Furnace Wooden Safety Fence
3. Scoop and Poker Tools
4. Paddle to Stir Water

Ofuro Package 2: Electric Package (+£599.99)

For those seeking additional features, we offer the Electric Package, which includes:

1. Electric Heater (Phalen 3kW - Plug and Play)
2. Premium Hydromassage Jets
3. Sand Filter (700W)
4. Integrated LED Lights

It's important to note that this configuration will come equipped with a European plug top. You may need the assistance of a local electrician to replace it with a British plug top for compatibility with British sockets.

Assembly

The Ofuro hot tub arrives pre-assembled, making it a hassle-free addition to your outdoor space. For the wood-burning configuration, the only assembly required involves the chimney and connecting the furnace to the hot tub. By following the provided assembly manuals, this process typically takes no longer than 1-2 hours, ensuring a straightforward setup.

Plumbing

Neither the woodburning, nor the electrical package require plumbing. As a freestanding, portable tub, it comes equipped with a drainage valve for easy emptying and cleaning. This means you can place it in your preferred location without the need for any plumbing connections.

Specifications

Important to Note:

• Heating an Empty Tub
• It is crucial to avoid heating your hot tub when it is empty. Doing so can lead to severe consequences, including the risk of a fire or causing unrepairable damage to the tub. Always ensure that your hot tub is filled with an adequate amount of water before heating it to prevent any potential hazards or harm to the tub itself. Your safety and the longevity of your hot tub are of utmost importance.

Fiberglass vs. Other Hot Tub Variants

When it comes to choosing the perfect hot tub for your needs, the decision between fiberglass, acrylic and traditional wooden hot tubs can be a pivotal one. Let's explore why fiberglass hot tubs stand out:

1. Unmatched Durability: Fiberglass is known for its remarkable strength, resisting warping, cracking, and rotting, ensuring your investment lasts.
2. Effortless Maintenance: With non-porous fiberglass surfaces, cleaning is a breeze, and they remain resistant to stains and water damage, allowing you to focus on relaxation, not upkeep.
3. Hygiene and Cleanliness: Fiberglass's inherent hygienic properties mean it resists bacteria and mould growth, and you can enjoy the water without worrying about harmful chemical releases.
4. Superior Insulation: Enjoy efficient heat retention and reduced heating costs, thanks to fiberglass's excellent insulation capabilities.

In summary, fibreglass hot tubs combine durability, low maintenance, hygiene and exceptional insulation, making them the ideal choice for all your hot tub needs.

Painting

Below, you'll find our detailed in-house painting documentation. In this dossier, we present an extensive range of colour options to choose from, along with insights into our meticulous painting process and the high-quality paint materials we use ensuring your hot tub stays in tip top quality for years to come.

Order Timeline

Following your order confirmation, our production team initiates the crafting process. This stage typically requires 15-20 business days.

Delivery Estimate

After the fabrication is complete, we allocate an additional 5 days for the secure delivery of your hot tub. Our primary objective is to ensure that your order reaches you within the timeframe of 20-25 days from the date of order confirmation.

Note:

While we consistently aim to meet this timeline, it is important to acknowledge that certain circumstances may occasionally necessitate a delivery window of up to 30 days. These circumstances may include customised features, adverse weather conditions, or other factors beyond our control.

Foundations

A crucial part of achieving longevity and getting the most out of our new cold tub is establishing a solid foundation. An inadequate foundation can lead to structural issues, potentially causing cracks in the tub. Uneven placement of the tub may alter its geometric shape, resulting in twisting of the wood, as well as the formation of gaps.

Access for Installation & Maintenance

For seamless installation and maintenance of our tub, access to all sides is essential. We recommend allowing approximately 300mm (about 12 inches) of clearance around the tub. 

In instances where the tub is positioned in a tight corner or a confined space, it's important to consider the potential challenges this may pose for maintenance. Restricted access can hinder routine visual inspections, which are typically recommended every six months. This regular check-up is crucial to identify and address any issues promptly, preventing them from escalating into more significant problems. Therefore, when placing the tub in a snug location, please be mindful of the potential maintenance difficulties it may entail.

Base

The foundation is the bedrock upon which your outdoor tub will stand. To maintain the structural integrity and prevent warping over time, it's imperative that all of our products are fitted on a level and sturdy surface. We do not recommend installing on uneven ground, grass, or generally unsuitable surfaces. Instead, we advocate for the ideal base, which includes options such as concrete, tarmac, patio stones, or even a structurally sound patio decking.

To ensure proper weight distribution and stability, it is crucial that the full, complete base is in contact with the ground. 

It's crucial to avoid any substantial depressions or gullies on the base surface. A depression of more than 3/4 of an inch (20mm) at any point across the base can lead to undesirable consequences, such as the floor being pushed down or bowed up in the middle. 

An inadequate base can result in gaps forming. Gaps may develop in the doors or walls. These gaps can have several consequences, including:

1. Water Leakage: Gaps may permit water to seep out of the tub, potentially causing damage to the interior and its contents.
2. Aesthetic Deterioration: Uneven gaps can mar the tub's appearance and affect its overall aesthetics.

It's essential to ensure that the tub is placed on a level and appropriate foundation to prevent these issues.

Note:

If our recommendations for building / choosing a suitable base are not adhered to, the warranty of the tub will be nulled!

How to Verify Your Hot Tub / Cold Tub's Base

Checking the solidity and levelness of your tubs base is crucial to ensure a flawless installation and prolonged usage. You can follow these simple steps to confirm its suitability:

• Use a level, a straight piece of material, alongside a spirit level to check for any rocking or depressions exceeding 3/4 of an inch (20mm).
• For added peace of mind, consider consulting a local builder or landscaper to confirm that the surface is level, ensuring a solid foundation for your outdoor tub.

Get Our Opinion

If you have any doubts or questions about the surface where your hot tub will be installed, please reach out to us. We are dedicated to providing you with peace of mind and expert assistance throughout the process.

To facilitate a comprehensive assessment of your base, we invite you to share images via email to sales@homelivingluxury.com. Please include the following details in your email, which will help us evaluate your situation accurately and efficiently:

1. Images: Attach 3-5 images of your preferred base. This visual information is crucial for our assessment.
2. Additional Information: If there are any specific details or noteworthy aspects related to your base, please provide them in the email. This may include any unusual features or conditions.
3. Contact Number: Include your preferred contact number, allowing us to reach out to you promptly.
4. Tub Type/Model: Kindly, mention the type, model and size you are interested in. This will help us tailor our guidance to your specific needs. 

Cleaning & Maintenance

Cleaning & Maintenance

At Home Living Luxury, we aim to make the care of your wooden hot tub as straightforward as possible. Our hot tubs are equipped with a water discharge valve, providing a hassle-free way to connect a hose for efficient water drainage. Regular maintenance ensures the longevity of your hot tub and the enjoyment of its benefits.

Note:

More detailed information can be found in our 'Hot Tub Use and Maintenance Manual' below. 

Warranty | Shipping | Returns

Warranty

Finnish Hot Tubs & Cold Plunge Tub Warranty

Our Finnish hot and cold plunge tubs are designed, fabricated and transported, adhering to the highest British and European standards of craftsmanship and quality. We maintain close partnerships with our dedicated partners and couriers to ensure the utmost quality.

As a testament to our confidence in our hot tubs, we proudly offer a comprehensive two-year warranty on all our hot and cold tubs. This warranty underscores our commitment to delivering top-tier, durable, and reliable tubs to our valued customers. Our two-year structure warranty covers our tubs for both private and commercial use.

Given the exceptional quality and construction of our tubs, when treated and maintained correctly, their lifespan is virtually limitless. With the right care, we confidently state that our tubs are built to endure for many decades to come.

Our comprehensive two-year warranty covers all aspects of your hot tub/cold plunge tub, ensuring you have peace of mind when it comes to your investment. This warranty includes:

1. Entire Tub Structure: Your entire hot/cold tub structure, including walls, flooring, and cover, is included. We guarantee that these components will remain in impeccable condition throughout the warranty period.

Appliance Warranty

The warranty for these items is determined by the manufacturer (e.g our Harvia heaters). The duration of their warranties may vary, ranging from 0 to 4+ years.

It's essential to understand that the warranty period for electrical products and accessories is often shorter when used for commercial purposes.

Post Warranty Repairs

After the warranty period ends, or if the products are intentionally damaged by third parties or due to customer fault, Home Living Luxury may, in some cases, offer replacement parts for a fee. The cost of these replacement parts and services will be based on rates set by Home Living Luxury.

Customers are required to cover the expenses for these services unless Home Living Luxury specifies otherwise. The exact criteria and terms for post-warranty repairs or damages resulting from intentional misuse will be determined by Home Living Luxury.

Warranty Exclusions

Within the following sections, we will provide a detailed overview of the specific exclusions contained within our warranty terms. These are important to understand as they delineate situations and circumstances where warranty coverage may not apply.

1. Non-compliance with Assembly Instructions: If your hot tub/cold plunge tub is delivered unassembled, it is crucial to follow the provided assembly instructions correctly. Your warranty will be void if the assembly is done incorrectly due to not adhering to the detailed and comprehensive instructions provided with your purchase.
2. Natural Characteristics of Wood: As wood is a natural material, the warranty does not cover the following aspects:
1. Wood may develop cracks after assembly.
2. Wood movement, which may lead to gaps in walls due to factors like lightning, hurricanes, or tornadoes, resulting in changes in the item's shape.
3. The occurrence of mould on wood.
4. Wooden details that include intact branches and do not compromise the item's stability.
5. Consequences of extreme or unusual weather conditions, such as water seepage through the walls during exceptionally heavy rain, strong winds, or weather events like lightning, hurricanes, or tornadoes.
6. Use of the item not in accordance with its intended purpose or malfunctions caused by non-compliance with the provided instructions.
3. Alterations and Repairs: The warranty is not applicable if the items are disassembled, their components are replaced, or if the items are altered by entities other than Home Living Luxury. Additionally, if third parties have carried out repairs on the items.
4. Normal Wear and Tear: Natural wear and tear of the materials used and the item itself are not covered by the warranty.
5. Atmospheric Influences: Wood, being a natural construction material, can be affected by atmospheric conditions. Before processing, timber typically contains up to 18% residual moisture content, and changes in humidity due to different weather conditions (e.g., rain, freezing, cold, or heat) can impact the wood structure and may lead to the following effects:
1. Cracking during the drying process, which is considered a natural occurrence and not covered by the warranty.
2. Adaptation of wooden details to new conditions a few weeks after construction. This may necessitate adjustments to doors.
3. Ultraviolet rays (solar rays) may cause changes in the colour of the wood.

In summary, it's important to note that our warranty does not cover instances of misconstruction, misuse, normal wear and tear, and the effects of weather and atmospheric influences on wood. These exclusions are in place to provide clarity on the specific situations and conditions where we cannot be held liable under the warranty.

Filing a Claim

In the event that you need to make a warranty claim, please contact Home Living Luxury and provide the following information:

• Name and type of the product.
• Order number and date of the order.
• A detailed description of the claim, specifying exact positions on the product.
• If the claim pertains to transport damages, be sure to include copies of the signed shipping documents.
• Photos are a necessary part of the claim process. Please provide as many photos as possible, as this will greatly assist with your claim.

We aim to ensure your satisfaction, and our team is ready to assist you with any warranty-related matters.

Shipping

We offer international shipping for all our hot and cold plunge tubs. Orders within the UK, Ireland, and Europe enjoy free shipping.

However, for deliveries to the Scottish Highlands, Channel Islands or outside Europe, will require personalised shipping quotes. Please reach out to our support team for a customised shipping quote, and we'll respond within 24 hours.

The entire process, from crafting to completed delivery, takes approximately 20-25 working days. After order confirmation, our skilled artisans begin constructing your tub, usually taking 15-20 business days. We then allocate an additional 5 days for secure delivery. While our goal is to deliver within 20-25 days, please note that certain circumstances, such as customisations or weather-related delays, may extend the timeframe up to 30 days. Throughout this process, we prioritise clear communication to keep you informed.

If you are located in an area such as those listed above, or your location is notoriously difficult to access/deliver too, it may be in your best interest to reach out to our support team by emailing us at sales@homelivingluxury.com, or by calling us on +442034359402.

By communicating clearly with us, we are able to offer you a better, more personalised service. This ensures that your order is delivered and received in the most methodical manner possible.

Returns

Making Changes to Your Order

We understand that sometimes changes may be necessary to meet your specific requirements. You have a window of opportunity to make changes to your order, but it's important to act promptly to avoid any additional charges. Order fabrication typically commences 5-7 days after your order placement, which is why the following conditions apply to facilitate any changes:

• You can make changes to your order within 3 working days from the date of order placement without incurring any extra fees.
• It may be possible to make changes up to 5 working days after placing your order, but after the initial 3 working days, a "late amendment fee" may apply along with any additional charges resulting from the modifications.
• Please note that while we will do our absolute best to accommodate your requested changes, the final decision lies at the discretion of Home Living Luxury.

 

Our dedicated support team is here to assist you in this process, providing project insights to help streamline the changes effectively. Please contact us as soon as possible if you require any amendments to your order.

Pre-delivery Cancellations

Building on the information provided above, it's crucial to emphasise that our hot tub / cold plunge tub fabrication typically commences 5-7 days after you place your order. Given this timeline, it becomes quite challenging for us to entertain pre-delivery order cancellations once your order is officially placed. Our tubs are crafted to your precise specifications, which significantly limits the opportunity for returns or order amendments. Therefore, we strongly advise careful consideration before finalising your order.

If you ever find the need to make changes to your order, please contact us as soon as possible within the initial 3 working days from the date of order placement. During this timeframe, adjustments can be made without incurring additional fees. However, it's essential to clarify that the window for a full order cancellation is strictly 3 working days. If you choose to cancel your order within this period, a 5% cancellation fee will be retained by Home Living Luxury. For example, if your hot tub order is valued at £5,000 and you request a full refund within the 3 working day period, we will issue the refund, deducting a 5% cancellation fee (£250). This policy specifically applies to products designed and crafted to your unique specifications, which explains its precise nature.

Please note that orders cannot be cancelled after the initial 3 full working days following the order placement. This policy is in place to ensure a streamlined and efficient process for all our valued customers.

Returns for Damaged Deliveries

Our returns policy accommodates orders that are received damaged by our courier. In such cases, please do not sign off on the delivery document and follow these steps:

1. Refuse the delivery: If you happen to notice any damage to the product during the delivery process, please refuse to accept the delivery from our courier. This crucial step initiates the return process for damaged orders. The order will then be returned to the local depot, where further investigations and assessments will be conducted to address the issue. This helps ensure that any damage is properly documented and addressed in a timely manner.
2. Document the damage: After refusing the delivery, it's crucial to thoroughly document the damage. Take clear and detailed photographs of both the damaged packaging and the product itself. These photos should offer a comprehensive view of the extent of the damage. This documentation will be invaluable in processing your repairs, replacement, or refund, and ensuring a swift resolution to the issue.
3. Contact us immediately: Reach out to our support team within 24 hours of the delivery refusal. Provide us with the photos and a description of the damage, and we will initiate the return process.

At Home Living Luxury, your satisfaction is our top priority, and we want to ensure your hot / cold plunge tub arrives in perfect condition. While we take extreme care in the packaging and transportation of our tubs to prevent any issues, we understand that unforeseen circumstances can sometimes occur. In the rare event that you notice any damage during the delivery process, our return policy is designed to protect you, our valued customer.

Once a ticket has been raised, we will conduct thorough investigations and assessments to address the issue. This helps ensure that any damage is properly documented and resolved in a timely manner.

In the unfortunate event that a resolution cannot be reached through repairs or replacement, we offer a full refund. Please note that in such cases, the 5% cancellation fee will not apply, ensuring you are compensated fairly.

Post-Delivery Returns

At Home Living Luxury, we place paramount importance on delivering high-quality Finnish hot/cold tubs crafted to your exact specifications. While we strive to ensure that your order arrives in pristine condition, we recognise that there may be concerns or issues that arise post-delivery. It's essential to clarify our approach to post-delivery returns:

• Refunds for Non-Damaged Products: The bespoke nature of custom build orders means that we cannot provide refunds for products that have not been damaged during the delivery process. Each tub is designed to meet your unique needs, making it challenging to resell them to another customer.
• Installation and Final Location: Once your order has been received successfully, and there is no damage reported, we regret to inform you that we cannot accept refunds under any circumstances. This policy is in line with the custom nature of our products.

While we cannot offer refunds for non-damaged products, our dedicated support team is here to assist you with any concerns or inquiries you may have. We are committed to ensuring your experience with our glamping pods is as positive as possible.

Contact Us

Email

Sales: sales@homelivingluxury.com

Support: support@homelivingluxury.com

Talk to Us

Phone: +442034359402